We build the claims platform we wished existed when we worked in claims.
MSOFT Claims Inc. was founded by claims professionals and technologists who spent years working inside risk pools, carriers, and third-party administrators. We saw, firsthand, how legacy systems made simple work slow and complex work nearly impossible. So we built MSOFT.
User friendly. Affordable. Reliable.
MSOFT is a web and mobile application that automates and streamlines the entire claims process — from initial submission to final settlement. It is the central hub for document management, workflow automation, real-time reporting, compliance, fraud detection, and claimant communication.
Every module is configurable. Every workflow is auditable. Every interface is built to keep the work moving instead of getting in the way. That is the standard we hold ourselves to.
Three principles we won't compromise on.
These aren't marketing words. They are the trade-offs we make every time we ship — about what to build, how to deploy, and who to build it for.
Modular by default
Risk pools don't need what carriers need. Independent adjusters don't need what JPAs need. MSOFT is a platform of modules — buy what you need, add the rest later, and never pay for shelfware.
Compliance-first
FROI/SROI, OSHA 300/300A/301, Medicare reporting, examiner license tracking, and full audit logs are not bolt-ons. They are baked into the data model. If a regulator asks, you can answer in one click.
Open by integration
42+ REST APIs cover policy, claim intake, financial export, and bill-review interfaces. We integrate with carriers, TPAs, HR systems, data warehouses, pharmacy networks, ISO, CMS, and your bank. Your stack stays your stack.
Seven kinds of teams. One platform.
From a solo independent adjuster to a multi-state risk pool, MSOFT scales in both directions. Configuration — not customization — does the heavy lifting.
Risk Pools
Joint underwriting, member-level reporting, recovery and reinsurance tracking.
Carriers
Policy management, SIR monitoring, deductible tracking, multi-state compliance.
Brokers
Client-facing dashboards, controlled claimant access, white-label intake forms.
Self-Insured
OSHA tracking, lost-day automation, claimant communication, payment processing.
JPAs
Multi-entity rollups, member billing, transparent audit trails for boards.
TPAs
Multi-tenant, time tracking, claim invoicing, month-end summary invoicing.
Adjusters
Mobile-first intake, diary management, license/NPN tracking, lightweight billing.
What we're building next.
IntelliReview just shipped. Here's what's on deck.
AI claim prediction
Reserve estimation, fraud signals, and litigation likelihood — surfaced inside the examiner's normal workflow rather than in a separate tool.
Claimant self-service
Expanded mobile portal: status check, document upload, e-signatures, and direct messaging — keeping claimants in the loop without burdening adjusters.
Expanded interfaces
More built-in carrier, pharmacy, ISO, CMS, and bank interfaces — and a sandbox for partners to publish their own connectors against the MSOFT API.
Let's talk about your claims operation.
Tell us how you work today. We'll show you what changes when MSOFT runs underneath it.